Support Center
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Frequently Asked Questions
Getting started with Nimbuz Platform is easy! Simply
sign up for a free account, complete the onboarding
process, and you can start deploying applications
immediately. We offer a free trial with no credit card
required.
Nimbuz Platform supports a wide range of programming
languages including Node.js, Python, Java, PHP, Ruby,
Go, and .NET. We also support popular frameworks like
React, Angular, Vue.js, Django, Express.js, and many
more.
Our billing is based on actual usage including compute
resources, storage, bandwidth, and any add-on
services. We offer transparent pricing with no hidden
fees. You can monitor your usage in real-time through
our dashboard.
Yes, we provide automated daily backups for all data
stored on our platform. We also offer point-in-time
recovery options and you can create manual backups at
any time. All backups are encrypted and stored
securely.
Security is our top priority. We implement encryption
at rest and in transit, regular security audits, DDoS
protection, access controls, and compliance with
industry standards including SOC 2 and ISO 27001.
Absolutely! We provide migration tools and support to
help you move your existing applications to Nimbuz
Platform. Our team can assist with the migration
process to ensure minimal downtime.
We offer multiple support tiers including email
support for all users, priority support for paid
plans, and dedicated support for enterprise customers.
Our support team is available 24/7 for critical
issues.
Nimbuz Platform offers auto-scaling capabilities that
automatically adjust resources based on your
application's demand. You can also manually scale
resources through our dashboard or API.
Support Channels
Email Support
Send us an email and we'll respond within 24 hours
General: info@dilligentech.com
Technical: support@dilligentech.com
Phone Support
Call us during business hours for immediate assistance
India: +91 9361244204, +91 9900578552
Mon-Fri: 9 AM - 6 PM IST
System Status: All systems operational.
Check our status page for
real-time updates on service availability.